Why are my AAA charts not working?

If your AAA charts are not working, try the following:

Old platform

You can avoid many of the issues associated with charts in our old platform by switching to the new AAA Trading platform.

However, if you’re using the old platform and your charts are not loading, try enabling Flash for the AAA.com website.

To do this in Google Chrome, log in and right-click on ‘AAA Group Limited’ then ‘site settings’ from the address bar.



IG Trading platform

  1. First check our platform status page to ensure our charts are up and running
  2. Open your chart in a different web browser. For example, if you usually use Windows Explorer, try Google Chrome. We recommend Chrome as a default browser. All the support below relates to Chrome, however different browsers may have different methods
  3. Clear your cache and browsing data. You should usually be able to find this under the ‘settings’ or ‘history’ section in most browsers. On Chrome, click the options button in the top right-hand corner, then ‘more tools’ and ‘clear browsing data.'

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  • Enjoy flexible access to more than 17,000 global markets, with reliable execution
  • Deal seamlessly, wherever you are
  • Trade on the move with our natively designed, award-winning trading app
  • Feel secure with a trusted provider
  • With 45 years of experience, we’re proud to offer a truly market-leading service